Maximize performance & results

We partner with executives and investors to remove hurdles and accelerate growth

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Consulting focused on your growth, not ours

STRATEGY

Our strategy consulting for businesses involves in-depth analysis, strategic planning, and tailored recommendations to optimize operations, enhance competitiveness, and achieve sustainable growth in dynamic market environments.

PERFORMANCE

Our performance consulting brings targeted expertise to businesses, optimizing processes, empowering teams, and fostering innovation. Through strategic guidance and data-driven insights, we elevate performance, drive growth, and position organizations for sustained success in dynamic markets.

SALES

Our sales consulting refines strategies, improves communication, and equips teams to leverage CRMs to maximize results. Through tailored approaches and skill development, we drive revenue growth and sustained success.

TECHNOLOGY

Our technology consulting enhances efficiency, streamlines processes, and optimizes systems, enabling seamless integration of cutting-edge solutions. We drive innovation, empower teams, and propel businesses towards sustained growth and success.

Do you experience these frustrations?

Lack of results

Shift in strategy

Stagnating growth

Poor customer experiences

Lack of upstream thinking

Leaders failing employees and other leaders  

If you experience any of these, then let's set a time to discuss.

Value creation powered by experience


We excel at helping new companies and new products scale. Trust our 660+ engagements across diverse industries.



Mitch Smith, founder of Rootloud

It's about you success

For more than thirty years, our team has crafted tailored solutions to fulfill our clients' needs and aspirations. Our focus is  on ensuring your success.


In an era of perpetual change, you require a partner capable of helping you craft three and five-year strategies, develop curious marketing teams, coach sales teams, and deliver exceptional customer experiences.


With a vast portfolio of clients and numerous successful engagements, your organization can rely on us to prioritize your best interests.


Our journey begins with meticulous strategic planning, continues with the methodical elimination of barriers impeding your advancement, and concludes with the sparking of growth through enriched customer journeys.


Let us enable you to reap tangible improvements within just 6 to 12 months of partnering with us.


Mitch Smith, Founder

EXPAND YOUR ORGANIZATION'S LEADERSHIP SKILLS

We've helped hundreds of companies develop better leaders by elevating their skills.

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Do you have the tools to measure customer satisfaction?

Exceptional customer experiences are the cornerstone of sustainable growth, as they cultivate loyalty, advocacy, and repeat business. When customers are satisfied, they become brand ambassadors, extending their influence through word-of-mouth recommendations. To capture their feedback and analyze properly is called VOC (voice of the customer).


Positive interactions foster trust and distinguish a brand amidst fierce competition, drawing in new patrons. Ultimately, prioritizing customer satisfaction is pivotal for driving revenue growth and fortifying brand reputation.


Drawing from our extensive experience, we understand that crafting remarkable customer experiences necessitates empathy, streamlined processes, personalized interactions, effective communication, active listening, continuous improvement, and dedicated customer-focused teams. We address these key areas through targeted training and workshops, resulting in enhanced revenue streams and elevated customer ratings.

Get the VOC Case Study
rootloud voice of the customer pdf
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This is a paragraph. Writing in paragraphs lets visitors find what they are looking for quickly and easily.

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This is a paragraph. Writing in paragraphs lets visitors find what they are looking for quickly and easily.

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This is a paragraph. Writing in paragraphs lets visitors find what they are looking for quickly and easily.

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Mitch has played a key role in shaping our strategic direction,  expansion, development of new leaders, and creating alignment. He's touched each area of our business in training, workshops, and coaching.

K. Oliver - Home Telecom

Mitch Smith cuts a path through the clutter and shows us how to clean up—and throw out—the junk that’s holding us back. His engagement and consulting provided us great insight into our needs for product expansion and digital transformation. 

Dave Ramsey

Rootloud has raised the bar at Tom's Watch Bar. They play a key role in our expansion, data transformation, and team development. I can't say enough about how innovative and professional they are. I highly recommend.

S. McNiel - Tom's Watch Bar

Let’s Talk

Those who reach out to us are either dissatisfied with their current outcomes or aspire to achieve results beyond their usual standards. This boils down to the trinity of People, Process, and Technology.


Don't let another quarter of poor results or failed launches plague your organization 

Contact Us

Blog

By Mitch Smith 14 Feb, 2024
Developing core skills can increase organizational success and eliminate incompetence.
By Mitch Smith 13 Feb, 2024
Sales is an accountable process that with the right tools can deliver amazing results.
By Mitchell Smith 06 Feb, 2024
Do you desire to create a lasting competitive advantage and drive transformative change by focusing on making continuous improvements and building momentum over time?
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